Depending on how you interact with our website, we may collect the following personal information:

We collect your information solely to provide you with relevant Toyota services. Specifically, we use it to:

• Process your vehicle inquiry or trade-in assessment, including matching your car details to the most suitable service or offer.
• Allow our sales or service representatives to contact you via phone or email regarding your inquiry.
• Respond to general questions and messages submitted through our Contact Us form.
• Improve the overall experience and relevance of our website for Toyota owners and potential customers.

We will never use your information for unrelated marketing purposes without your explicit permission.

Toyota does not sell, rent, or trade your personal information to any third party. Your data may be accessed only by authorized Toyota staff directly involved in handling your inquiry. In cases required by law or regulation, we may disclose information to relevant government authorities.

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected — typically until your inquiry has been resolved or the relevant service has been completed. After this period, your data will be securely deleted or anonymized. You may request earlier deletion at any time by contacting us.

As the owner of your personal data, you have the right to:

• Access — request a copy of the personal information we hold about you.
• Correction — ask us to update or correct any inaccurate information.
• Deletion — request the removal of your personal data from our records.
• Withdraw consent — opt out at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please reach out to us at privacy@toyota.com. We will respond within a reasonable time frame.

We take the security of your information seriously. Your data is transmitted over secure, encrypted connections (HTTPS/TLS) and stored in access-controlled systems. Only authorized Toyota personnel may access your records, and only when necessary to handle your inquiry. We regularly review our practices to ensure your data remains protected.