Please read this notice carefully before using our services.
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This Privacy Notice explains how Toyota
collects, uses, and protects the personal information you share with us when you use our
website — whether you are inquiring about a vehicle, requesting a service, or reaching out
to our team. We are committed to handling your data with transparency and care.
1
What Information We Collect
Depending on how you interact with our website, we may collect the following personal information:
Vehicle Information
Car model and variant
Manufacturing year
Plate number
Current mileage
Personal & Contact Information
Full name
Mobile number
Email address
2
Why We Collect This Information
We collect your information solely to provide you with relevant Toyota services. Specifically, we use it to:
Process your vehicle inquiry or trade-in assessment, including matching your car details to the most suitable service or offer.
Allow our sales or service representatives to contact you via phone or email regarding your inquiry.
Respond to general questions and messages submitted through our Contact Us form.
Improve the overall experience and relevance of our website for Toyota owners and potential customers.
We will never use your information for unrelated marketing purposes without your explicit permission.
3
How We Share Your Information
Toyota does not sell, rent, or trade your personal information to any third party.
Your data may be accessed only by authorized Toyota staff directly involved in handling your inquiry.
In cases required by law or regulation, we may disclose information to relevant government authorities.
4
How Long We Keep Your Data
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected
— typically until your inquiry has been resolved or the relevant service has been completed.
After this period, your data will be securely deleted or anonymized.
You may request earlier deletion at any time by contacting us.
5
Your Rights
As the owner of your personal data, you have the right to:
Access — request a copy of the personal information we hold about you.
Correction — ask us to update or correct any inaccurate information.
Deletion — request the removal of your personal data from our records.
Withdraw consent — opt out at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, please reach out to us at
privacy@toyota.com.
We will respond within a reasonable time frame.
6
How We Protect Your Data
We take the security of your information seriously. Your data is transmitted over secure,
encrypted connections (HTTPS/TLS) and stored in access-controlled systems.
Only authorized Toyota personnel may access your records, and only when necessary to
handle your inquiry. We regularly review our practices to ensure your data remains protected.
7
Changes to This Notice
We may update this Privacy Notice from time to time to reflect changes in our services or
applicable law. When we do, we will revise the effective date at the top of the page.
We encourage you to review this notice periodically.
Continued use of our website after any update constitutes your acceptance of the revised notice.